Tips & Other Useful info


Scroll down or select a link below for hair care tips + answers to some of our most frequently asked questions.

preparing for your first visit to zoey + joey

about our rewards program

tips for preventing lice

tips for swimmer's hair

Preparing for Your First Visit


Your first visit to zoey + joey:

Arrive early for your appointment.
Be prepared! Consider coming in before your appointment so your child can get used to the new environment, look around, and start to feel comfortable.

Make sure your child is well-rested.
Happy, rested and well-fed kids have longer attention spans.  It’s best not to come right before nap-time.

Bring something to keep your child entertained.
We have plenty of toys + books and other items to keep them distracted, but feel free to bring something special from home if you think it will help.  Kids are always welcome to hold onto a special toy or item during the cut.

Let us know of any special considerations ahead of time, such as:

  • Special needs: Let us know if your child has any special needs; we will do everything we can to accomodate your little one to make sure he/she has the best experience possible.
  • Special events:  Have a special event coming up? Consider scheduling a few days before the event in case grandma wants another inch taken off, it’s a cranky day, or it’s an especially wiggly day.
  • Your child is always "wiggly": Is your child always wiggly?  Let us know.  When the parent or guardian and stylist work together as a team, good things can happen.  Although we have lots of experience and ideas, only you know what will work best for your child. Sometimes it helps if a second adult comes to help.

    Remember: we have a 7-day satisfaction policy, where if we are unable to get through the entire haircut, or you need something fixed, we will gladly see you back within 7 days, free of charge. (Just call ahead to let us know you’re coming!)